FAQ

Boats are docked and maintained at our original location at 45 South Riverside Dr. Our ticketing office and primary boarding location is 251 Riverside Drive. **Notice — Cruises may be require to board from our original location: 45 South Riverside Dr.  Every step will be taken to provide ample notice of any changes to departure locations.

Yes and No.  The Beale Street Landing facility is ADA compliant from shore to dock.  Our vessels and original docking facility are not required to ADA compliant due to their age or historical standing. However, we routinely assist handicapped guests on to our vessels.

No, tickets are held at Will Call at our Beale Street Landing Gift Shop, 251 Riverside Drive

Free parking located at Tom Lee Park (357 Riverside Drive)

Tom Lee Park Closes At 8:00PM (DO NOT PARK HERE FOR NIGHT EVENTS AS IT CLOSES EARLY)

Free parking located at Cobble Stones (45 Riverside Drive/northern end)

Paid Parking is located at Beale Street and Wagner – prices vary

It is advised to make reservations to be on the safe side,  we happily welcome walk-ins as long as we are not at capacity.  Dinner cruises require reservations to be confirmed at least two weeks in advance for all dinner cruises.

For groups of 15 or more we ask that you make reservations at least two weeks in advance for both Memphis Sightseeing and Dinner Cruises.

You can cancel but ALL reservations are non-refundable.

Come dressed for any occasion or event you have planned for the evening! Some guests dress casual, while others dress semi-formal to formal.

Please allow enough time to locate parking and arrive at least 15 minutes prior to boarding time.

15 or more people receive a 10% discount off all cruises. All Group Tickets must be purchased in a single transaction.

Yes, please see our “Private Charter” section for more information.

We cruise a 7-10 mile round trip staying in the Downtown Memphis Riverfront area. Starting to the south towards Presidents Island, turning north traveling near the Wolf River tributary, then set final heading South returning to dock.

Yes we welcome tax exempt customers. All tax exempt certificates must be received prior to purchasing tickets or making reservations, or tax will be charged.

No, overnight excursion are not available.

Yes, our vessels have both closed and open air decks. Meals are only served in the closed decks, you may take your meal to open decks if you desire.

Yes. We only cancel if the captain deems it unsafe to sail.

Yes. Our vessels are U.S. Coast Guard Inspected and are required to have Personal Floatation Devices or PFDs (life jackets) on board. PFDs will only be distributed in case of emergency.

Souvenir photos are only $10.

Most likely not. However, if you are prone to motion sickness, please bring medication with you. We DO NOT sell motion sickness medication.

No, we do not.